Mondiale Marketing is a full service marketing company, specialising in marketing solutions for the four, five-star and luxury hotel industry since 1995.
Since inception, Mondiale has worked in over 15 countries, across 4 continents, for some of the world’s most prestigious hotel brands, such as St. Regis, Kempinski, Westin, Hyatt, W, InterContinental, and Hilton.
The Mondiale team has years of collective experience in delivering:
- Hotel membership programmes: local, regional, international
- Loyalty programmes such as Customer and Guest Recognition, Points and Rewards
Marketing services and communication management (design, execution and evaluation)
- Technology solutions including CRM
- Database management
- Call centre outsourcing
- Charge-card programmes
The core objectives for all Mondiale services are customer acquisition, recognition and retention. To deliver on these we have concepts, techniques and technologies that will complement your business and positioning.
Importantly, every aspect of our business comes with a comprehensive and transparent reporting and evaluation module that is accessed by you, so you can determine the success of every element of the business.
Our team has extensive experience across many international markets, in a range of industries including hospitality (hotels and restaurants), travel, health, retail and mainstream business consulting.
All solutions are customised, scalable, and measurable. We welcome the opportunity to present our services to you.